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Privacy Policy

Our Policy

At Briskfil Unipessoal Lda., we are aware of our legal responsibility as a “data controller” and support the data protection principles reflected in Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, applicable from May 25, 2018. Briskfil, a registered trademark of Briskfil, Unipessoal Lda., ensures that your personal data is processed in Portugal, maintained, used, transferred, and processed in accordance with our legal obligations. This Privacy Policy does not apply to websites that clients may access via links on our site and/or activities offered by third parties. Please ensure you review any relevant policies on third-party websites before proceeding. Briskfil Unipessoal Lda. is not responsible for the collection or use of your personal data on these third-party websites.

Responsibility for Processing

Briskfil, Unipessoal Lda., hereinafter referred to as Briskfil, registered with the Commercial Registry Office under the unique registration and corporate entity number PT 514 583 576, and with its registered office at Rua dos Bombeiros 36, 4740-291 Esposende – Portugal, is the data controller for personal data. For inquiries related to data protection and privacy, Briskfil can be contacted via the following email: geral@briskfil.com.

Changes to this Policy

Briskfil will notify its clients of changes to this Privacy Policy by publishing the amended terms on the Website. If the client does not agree with the new terms of this Privacy Policy, they must cease using the Website; registered clients may cancel their account by contacting us. The account will be closed, and the client will not be bound by the new terms. As a client, you may also request the deletion of your information. Otherwise, continued use of the Website after the effective date of the changes constitutes acceptance of the new terms of this Privacy Policy.

How do we store and protect your data?

The data we collect is transferred, processed, and stored by the following entities: MAILCHIMP. We protect your data by storing it on secure servers and employing cybersecurity and organizational measures to safeguard your personal data and mitigate the risk of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we utilize include firewalls and data encryption, physical access security for our data centers, and information access security. However, please understand that no system is perfect or can guarantee that unauthorized access or theft will not occur. In cases where we have provided our client with a password to access restricted areas of the website, the client is responsible for maintaining the confidentiality of that password. We request that you do not share your password with anyone. The transmission of information over the Internet is not entirely secure. We will do our utmost to protect your personal information, but we cannot guarantee the security of data transmitted via the website; any transmission is, therefore, at your own risk. Once we receive your personal information, we will implement strict procedures and security features to endeavor to prevent unauthorized access.

Third-Party Content

This Website may contain links to third-party websites ("linked sites"). Linked sites are not under Briskfil's control, and Briskfil is not responsible for the content of any Linked Site.

Legislation

Briskfil's processing of personal data will be conducted in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, applicable from May 25, 2018, in conjunction with other applicable Portuguese legislation.

Marketing Newsletters and/or Communications

Briskfil transmits information regarding products, services, events, sales, and marketing (including personalized online content and advertising via www.briskfil.com, social media, or online partners). We will send marketing messages when you tick the relevant boxes upon subscribing to newsletters or updates, or when registering with us via the website, by phone, or by email. We will not share your personal information with companies outside the Briskfil Group and business partners for marketing purposes without your explicit prior consent.

What are cookies and why do we use them?

  • Briskfil utilizes automatic data collection systems such as cookies. A "cookie" is a device transmitted to an internet user's hard drive. Although cookies do not contain intelligible information, they allow us to link an internet user to their personal information. Cookies are disclosed by our servers, and no one can access the information contained within them. Only Briskfil has access to the information collected by cookies, in a collective and anonymous manner, to optimize its services and those of this website for user needs and preferences, and to personalize the preparation of web pages. Acceptance of our automatic data collection procedures and the use of cookies is necessary to take advantage of the many features and services offered through this website, including product purchases. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all features and services offered through this website (for example, your computer may not be able to display the image of the product you are attempting to purchase). We will use cookies for functions such as catalog navigation, online product purchases, and the provision of services reserved for registered users. Briskfil uses the following types of cookies:
    NECESSARY COOKIES: These cookies are essential for the client to navigate the website. Without these cookies, the services offered by the website (such as using the shopping cart or accessing order history) cannot be provided.
  • ANALYTICAL COOKIES: These cookies are used to measure and analyze how visitors use the Website (e.g., website traffic, total sales via the website, most frequently visited pages, and pages from which visitors receive error messages) to continuously improve the website and the shopping experiences it offers. All information collected by cookies is anonymous (even if passed to third parties) and is not used to identify you.
  • FUNCTIONALITY COOKIES: These cookies are not essential for the Website's operation but enable the Website to remember your choices and/or preferences (such as your username, language, or location) to provide you with advanced information, simplified features, and personalized experiences.
  • TARGETING AND ADVERTISING COOKIES: Targeting and advertising cookies may be used to deliver personalized advertisements that are more relevant to the client based on their interests. These cookies can collect highly detailed information about your browsing habits across the website, such as products the client has clicked on or placed in their shopping cart. These cookies enable us to personalize any direct marketing communication (e.g., email) or limit the number of times the Client sees an advertisement, or help us measure the effectiveness of our advertising campaigns. They also allow us (or third-party advertising services with whom we work) to track clients' online actions over time and across different websites or platforms to measure statistics of our marketing efforts and distribute electronic advertisements that may be more relevant to individual consumers, thereby enhancing the overall consumer experience.

Why do we use your data?

Briskfil uses the aforementioned personal data about you for the following purposes:

  • to help us identify you;
  • to help us identify you; to manage and improve the website and the services we provide through it;
  • to tailor the content of our website to your needs and preferences;
  • to manage the security of the website and the data collected through it;
  • to provide other services requested by you, as described when we collected the data;
  • to prevent, detect, and investigate fraud, security breaches, violations of law, and other misuses of the Website, and to enforce our General Terms and Conditions;
  • to resolve any queries, correspondence, concerns, or complaints you may have raised; for internal operations, including data analysis, testing, research, statistical purposes, and troubleshooting;
  • to notify you about changes to any element of the site; to provide you with information about other products and services we offer that are similar to those you have already purchased or inquired about;
  • to evaluate and understand the effectiveness of the advertising we provide to our clients;
  • to deliver relevant advertising, such as an informative newsletter;
  • and to make suggestions and recommendations about other products or services that may be of interest to you;
  • to comply with applicable laws;
  • to respond to judicial and governmental inquiries;
  • to comply with legal processes;
  • to protect the rights or property of Briskfil.

We may also use your personal data for automated profiling decisions with the aim of identifying what information or advertisements you would like to see from us, for example, by creating individual or group profiles. We may also share your information with our franchisees for marketing purposes. We will only use the corresponding information for the purposes established in this Privacy Policy.

Intellectual Property

All content present on this website is the exclusive property of Briskfil, including texts, images, or any other type of information not originating from third parties. As such, it is protected by copyright law. Briskfil reserves the right to introduce changes to this content at any time, without any obligation to provide prior notice to users.

What personal information do we collect and how?

Your personal data is collected and processed by Briskfil solely for purposes strictly related to the use of this website.

1 – Information we record about you:

  • If you ask us to maintain contact; if you ask us to receive personalized content, such as targeted advertising;
  • If you complete a survey or send us feedback about our services or websites;
  • If you contact us (e.g., by phone, email, or other means) to learn more about a product or our customer service and after-sales support, report a website issue, or for any other reason.

The personal information you provide us may include your first and last name, email address, phone number, address, company, or any other information you deem necessary to provide us. The information collected through our website will be cross-referenced with personal information you may have transmitted. This is to help us ensure that the data we hold about you is kept accurate and up-to-date. Your personal data may also be used for other processing operations that fall within the scope of these uses.

What are your rights?

The Client has the following rights regarding their personal information:

  1. Information we record about you:
  • Access. The Client has the right to access the data we hold. We will require the client to prove their identity before disclosing any personal data.
  • Rectification or erasure. The Client has the right to request that Briskfil rectify or delete any personal data it holds about the client (unless we have a legal right or obligation to retain it).
  • Restriction. The Client has the right to restrict the use of personal information if the data is inaccurate, if the use of the information is unlawful, or if the data is no longer necessary for the purposes for which we stored it.
  • Change of preferences. The Client may change their data processing preferences at any time. For example, if the client has given their consent for direct marketing but has changed their mind, they can unsubscribe from marketing communications by clicking the “Unsubscribe” link in any communication received. Automated decision-making.
  • Should the client have any questions regarding our automated decision-making processes or their accuracy, they must inform us or adjust their preferences. Data Portability. The Client has the right to obtain personal data held by Briskfil in a structured electronic format and to transmit such data to another data controller, where:
  • (a) the personal data was provided to us by the client;
  • and (b) such data is processed based on consent (e.g., marketing preference information) or to fulfill a contract with the client (e.g., to manage their online account). Complaints. If, for any reason, the Client is dissatisfied with how we handle their personal data, we kindly request that they contact Briskfil. To exercise any of the aforementioned rights, please send an email to geral@briskfil.com.

If the client requests the cessation of processing their personal information for specific actions or the erasure of their personal information, and such processing or information is essential for facilitating website usage or enabling us to provide a service (e.g., managing their online account), the Client may no longer be able to use the website or service as before. This is without prejudice to their right as a client to object to direct marketing, which can be exercised at any time without restriction. Please allow at least 10 business days for your request to be completed.

Who Shares Your Personal Data

Your data may be stored in a database accessible by us and our franchisees. We serve as your primary point of contact.

We will also share your data with MAILCHIMP, which provides data storage facilities for us. Furthermore, we may share your data with the following categories of selected third parties in accordance with this Privacy Policy:

  • Service providers (e.g., IT services), business partners, suppliers, and subcontractors for the performance of any contract entered into with our clients (including, but not limited to, website operations, payment services, shipments, fraud investigations, debt collection, and affiliate and rewards programs);
  • Analytics and search engine providers who assist us in the improvement and optimization of the website; Law enforcement or regulatory agencies, or authorized third parties, in response to a verified request related to a criminal investigation or alleged illegal activity, or any other activity via the Site that may expose Briskfil and/or the client or third parties to legal risks or liability; and
  • Other business entities, in the event of a business divestiture or merger. Should such a combination occur, we will require the new entity to adhere to this Privacy Policy concerning your data. These third parties who may receive your data will process it for the purposes specified above and in accordance with applicable law. Briskfil will maintain a list of third parties with whom data is shared, which will be made available upon client request.

Further Information

Questions, comments, and requests pertaining to this Privacy Policy are welcome and should preferably be directed via email to geral@briskfil.com. This Privacy Policy was updated on May 17, 2021.